Technology Marketplace

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Technology transforms how small businesses automate processes, engage with customers, protect data, and generate more prospects.  Explore content to find technology trends then take a look in the sections below to get more detail about hosted phone, cybersecurity, network services, managed IT and marketing automation.  Click on the "Connect Me" page to get a connection to providers of services you are interested in.

Article
Definitive Guide to Growing Your Insurance Agency in a Technology Driven World
From the article: "Things have changed a great deal since the year of 1861 when the first P&C company opened its doors in London to offer fire insurance. And while the nature of insurance itself is still much the same, the way your customers want to interact with their insurance products has ...
Agency, growth, insurance, technology, Trends
From the article: "Things have changed a great deal since the year of 1861 when the first P&C company opened its doors in London to offer fire insurance. And while the nature of insurance itself is still much the same, the way your customers want to interact with their insurance products has changed radically just in the last few years. Insurance agencies that don’t provide the kind of digital experience customers have come to expect won’t survive in today’s digital world." This article discusses how technology has changed the insurance business.
Article
Five ways technology can transform your insurance agency
From the article by Bethan Moorcraft for the Insurance Business America website, "As transformation in the insurance industry makes it easier for insureds to research, find and purchase insurance, independent agents are having to adapt their value proposition. Traditionally, the value of the agent ...
General Technology, Technology Trends
From the article by Bethan Moorcraft for the Insurance Business America website, "As transformation in the insurance industry makes it easier for insureds to research, find and purchase insurance, independent agents are having to adapt their value proposition. Traditionally, the value of the agent has been in the relationship with the client and finding the best products to protect what matters most to people. The shift towards technology-enabled direct-to-consumer insurance sales has resulted in a very price-competitive insurance market. According to Brenna Johnson, senior product manager at insurance technology company EZLynx, anything an agent can do to “focus on their two primary values - offering value to insureds and building relationships – is going to help them transition along with the industry. One way for agents to do this is by leveraging technology. Johnson takes Insurance Business through five key ways independent agents can leverage technology to solve business problems, while becoming more efficient and effective:"
Article
Insurance Agency Technology Trends and Changes for 2018
From the article: "Each new year is an opportunity for insurance agencies to look back, reflect, and consider where improvements could be made. Many of these improvements might require new technology for the agency. For the second year in a row, we conducted research to identify what ...
Agency Bloc, Technology Trends
From the article: "Each new year is an opportunity for insurance agencies to look back, reflect, and consider where improvements could be made. Many of these improvements might require new technology for the agency. For the second year in a row, we conducted research to identify what technologies agencies are currently using and what changes they plan to make during this year. To determine this, we utilized a 24-question survey to ask questions regarding database management, commissions processing, and digital marketing and automation. Respondents were a combination of 1-2 man shops to 20+ employee agencies whose core business included groups, individuals, and seniors. These agencies sell health insurance, life insurance, P&C, annuities, voluntary products, medicare, and final expense. Most of these agencies process and track commissions in their agency—only 17% indicated they don’t. Findings from our survey suggest that, in 2018, agencies will be considering new technologies to better manage their book of business, more efficiently track and process commissions, and will continue to devote resources to digital marketing and automation"
Article
How Will Automation Impact the Insurance Industry?
From the article by Perry Myers and Jerry Fox: "Imagine this: Home and car doors automatically unlock as you approach. Auto coverage is automatically secured and bound when you purchase a new car. Travel insurance is automatically calculated and implemented as soon as you book international ...
Automation, Technology Trends
From the article by Perry Myers and Jerry Fox: "Imagine this: Home and car doors automatically unlock as you approach. Auto coverage is automatically secured and bound when you purchase a new car. Travel insurance is automatically calculated and implemented as soon as you book international travel. Automation, also known as virtualization, is the use of various systems to operate equipment, machinery and software to complete a process with limited, reduced or no human interaction. From machine automation in factories and plants to software automation in businesses, such as automated ordering and accounts payable systems, the technology has broad implications for all aspects of human life. As all industries move closer to embracing automation, businesses will be able to devote more time and resources to core organizational goals."
Article
5 Technology Essentials for the Modern Insurance Agency
From the 2018 article in Insurance Journal (part of a series sponsored by Insurance Technologies Corporation, " It may seem like a good idea to skimp on agency technology at first. It isn’t always obvious how much technology can pay off in the long run for your insurance agency. And, ...
Insurance Journal, Technology Essentials
From the 2018 article in Insurance Journal (part of a series sponsored by Insurance Technologies Corporation, " It may seem like a good idea to skimp on agency technology at first. It isn’t always obvious how much technology can pay off in the long run for your insurance agency. And, sometimes it can be hard to tell which tech is crucial and what is unnecessary. The right technology can make a meaningful difference in your business, and not just in terms of employee efficiency. It can influence whether clients have a good impression of your agency. It can help your customers receive excellent service. It can streamline processes to boost productivity. It can enhance communications to your staff and clients. That’s all saving you time and money, by the way. Whether you’re starting a new agency from the ground up, or looking to revamp your established processes, it’s important to begin with these essential technologies first.
Article
Agents need to level up their digital offerings to meet customer expectations
From the article in Insurance Business America: “There are carriers as well as online aggregators and direct agencies that are investing in the technology to have an online digital experience for their clients, and agents today are missing that because they might have a website, but they ...
Customer Experience, Digital Experience, Technology Trends
From the article in Insurance Business America: “There are carriers as well as online aggregators and direct agencies that are investing in the technology to have an online digital experience for their clients, and agents today are missing that because they might have a website, but they don’t have the ability to get a quote on their website, or their website isn’t integrated with their automated marketing system,” said Laird Rixford, CEO at Insurance Technologies Corporation (ITC). “Right now, consumers are looking for ease of doing business and transparency. They want to know that the agency or the carrier or whoever they’re getting an insurance quote from is providing them the broadest sense of transparency.”
Article
How to Overcome Challenges When Deploying New Collaboration Technologies
From the article: "What if there were a tool to help employees complete projects 30 percent faster? And what if that same tool helped reduce email traffic and the number of meetings too? Those are just some of the benefits that businesses are seeing when using collaboration tools, says Wayne ...
Challenges, Collaboration Technology, Technology Trends
From the article: "What if there were a tool to help employees complete projects 30 percent faster?And what if that same tool helped reduce email traffic and the number of meetings too? Those are just some of the benefits that businesses are seeing when using collaboration tools, says Wayne Kurtzman, research director of social and experiential solutions at market research firm IDC." This article discusses both the challenges and benefits that come with deploying collaboration technology.
Article
5 Technology Trends Small Businesses Should Consider in 2019
From the article: "Good small-business owners keep an eye on the future, which means they already need to be thinking about what will be big in 2019. The new year is shaping up to be transformative for the way we do business, thanks to rapidly improving voice-recognition technology, social ...
2019, Small Business, Technology Trends
From the article: "Good small-business owners keep an eye on the future, which means they already need to be thinking about what will be big in 2019. The new year is shaping up to be transformative for the way we do business, thanks to rapidly improving voice-recognition technology, social media platforms pushing to become integral to marketing and e-commerce efforts, increasing competition for top talent, and a slew of new apps on the horizon." Read this article for the top 5 technology trends for small businesses this year.
Article
The Top 6 Small Business Technology Trends For 2019
From the article: "Every year brings new opportunities for growing a small business, and this year is definitely not an exception. Exciting technology trends keep emerging, completely transforming the way we work, learn, and develop. To take your small business to the next level, stay ...
2019, Small Business, technology, Trends
From the article: "Every year brings new opportunities for growing a small business, and this year is definitely not an exception. Exciting technology trends keep emerging, completely transforming the way we work, learn, and develop. To take your small business to the next level, stay relevant, and emerge triumphant from the competition, you should follow the latest tech trends to stand out from the crowd and grow." Read the article to see what 2019 has in store.
Article
6 Tech Tools for Improving Efficiency and the Customer Experience
From the article by Gina Clevinger: "Most insurance agencies must compete against million-dollar marketing machines with million-dollar brands that are utilizing cutting-edge technology platforms. As technology continues to change at lightning speed, small business owners may find it ...
Customer Experience, Efficiency, Technology Tools, Technology Trends
From the article by Gina Clevinger:"Most insurance agencies must compete against million-dollar marketing machines with million-dollar brands that are utilizing cutting-edge technology platforms. As technology continues to change at lightning speed, small business owners may find it overwhelming to analyze and compare the many technology options that could help them compete. Our contemporary need for instant gratification forces every customer service-related industry to ramp up efficiency to work through tasks as quickly as possible and create a noteworthy customer experience. That means breaking down processes and evaluating technology systems is imperative in catapulting an agency to success. Here are six tech areas to consider when looking internally at your agency’s operations:"

Cyber Security

70% of all small businesses will experience a cyberattack this year and many of them will have their businesses disrupted, their data stolen or have to pay thousands to get the problem resolved.  Learn more about cybersecurity for your business and get in touch to let us connect you to a specialist to learn more.

Article
The Seven Advantages of Hiring a Cyber Security Provider
From the article: "A single cyber-attack can cost you your business. Data from the National Cyber Security Alliance shows that 60 percent of small and mid-sized business close after 6 months following an attack. Businesses which fall prey to hackers and cybercriminals lose their customers’ ...
Cyberattack, Cybersecurity, Hiring, Provider, security
From the article: "A single cyber-attack can cost you your business. Data from the National Cyber Security Alliance shows that 60 percent of small and mid-sized business close after 6 months following an attack. Businesses which fall prey to hackers and cybercriminals lose their customers’ trust and their clients’ repeat business. This is why investing in the services of a firm that handles cyber security for business is a must-have investment." This article lists the reasons why you should partner with a cybersecurity provider.
Infographic
Is Your Small Business Prepared for a Cyber Attack?
Business, Cyberattack, Cybersecurity, Prepared, Small
Blog Post
Why is Cyber Security Important in 2019?
From the blog post appearing in Security First: "Why is cybersecurity important all of a sudden? Not that long ago, it was primarily something for only the techies to worry about. Corporate leaders widely viewed it as the responsibility of their IT department. Many thought – perhaps naively, ...
Cybersecurity, Cybersecurity In 2019
From the blog post appearing in Security First: "Why is cybersecurity important all of a sudden? Not that long ago, it was primarily something for only the techies to worry about. Corporate leaders widely viewed it as the responsibility of their IT department. Many thought – perhaps naively, it now seems – that so long as the right firewalls, antivirus packages, and encryption tools were in place, they could leave IT security to the experts and focus on the other myriad elements of running a business. Presumably, you’re now very much aware that cybersecurity is something nobody can afford to ignore. Unless you hide from the world’s media, you must know that hacks and data breaches regularly affect firms of all sizes. Often these incidents are significant enough to make the front pages, causing irreparable reputational damage to the companies involved. If you’re not worried about cybersecurity, you should be."
Infographic
How SMBs are Dealing with Cybersecurity Threats in 2019?
Cybersecurity, Cybersecurity Threats
Article
9 Cyber Security Issues That Could Be Leaving Your Data Vulnerable To Attacks
Expert Panel, Forbes Technology Council Successful CIOs, CTOs & executives from Forbes Technology Council offer firsthand insights on tech & business. From the article: "As our reliance on technology grows, so does our need for improved cybersecurity. With so much of our personal ...
Cybersecurity, Data Vulnerability
Expert Panel, Forbes Technology Council Successful CIOs, CTOs & executives from Forbes Technology Council offer firsthand insights on tech & business. From the article: "As our reliance on technology grows, so does our need for improved cybersecurity. With so much of our personal information stored in our devices, simply browsing online or enabling certain settings on your smartphone may be leaving you vulnerable to hackers. Of course, most users aren't well-versed in cybersecurity. However, you don't have to be a tech expert to ensure your data is protected. Being aware of these issues and making a few easy changes to how you use your devices are great first steps toward better protection. To help, we asked the leaders at the Forbes Technology Council to give us their tips on what issues to look out for so we can stay safe online and off."
Infographic
Cyber Security 101
Cybersecurity
Infographic
60 Must-Know Cybersecurity Statistics for 2019
BY ROB SOBERS UPDATED: 4/17/2019 "Cybersecurity issues are becoming a day-to-day struggle for businesses. Trends show a huge increase in hacked and breached data from sources that are increasingly common in the workplace, like mobile and IoT devices. Additionally, recent ...
Cybersecurity, Cybersecurity Costs, Cybersecurity Risks
BY ROB SOBERS UPDATED: 4/17/2019   "Cybersecurity issues are becoming a day-to-day struggle for businesses. Trends show a huge increase in hacked and breached data from sources that are increasingly common in the workplace, like mobile and IoT devices. Additionally, recent research suggests that most companies have unprotected data and poor cybersecurity practices in place, making them vulnerable to data loss. We’ve compiled 60 cybersecurity statistics to give you a better idea of the current state of overall security, and paint a picture of how potentially dire leaving your company unsecure can be."

Hosted Voice

Many businesses that are considering a replacement or upgrade in their phone systems are looking at a cloud-based solution called "hosted voice".  These systems are inexpensive, feature-rich, require little to no installation and improve the customer experience.  

Article
How Cloud Technologies Help Insurance Agencies Overcome Challenges
From the article: "According to Deloitte, the insurance industry needs to embrace tech innovations to align its services to customers’ expectations. The cloud adoption in insurance industry is one of the ways in which the industry can embrace innovation." This article highlights some of ...
Agencies, Challenges, Cloud, insurance, Technologies
From the article: "According to Deloitte, the insurance industry needs to embrace tech innovations to align its services to customers’ expectations. The cloud adoption in insurance industry is one of the ways in which the industry can embrace innovation." This article highlights some of the problems insurance companies can solve by move to cloud-based solutions.
Article
Top 5 Reasons Insurance Agents & Brokers Use VoIP Phone Systems
From the article: "The insurance industry and particularly insurance agents and brokers are heavily reliant on telecom. Over the last decade Voice over Internet Protocol (VoIP) phone systems have become the favored choice of the industry." This article gives the top five reasons this ...
Agents, brokers, insurance, Interactive, Phone, Systems, technology, Voip
From the article: "The insurance industry and particularly insurance agents and brokers are heavily reliant on telecom. Over the last decade Voice over Internet Protocol (VoIP) phone systems have become the favored choice of the industry." This article gives the top five reasons this industry has turned to using VoIP.
Article
Phone Systems are Moving into the Cloud to the Benefit of Insurance Agencies
From the article: "Walk into an insurance agency and you’re sure to hear the din of phones. While digital tools are becoming the communication of choice for some customers, many still rely on the phone to get in touch with their agent, and vice versa. Installing a phone system can nonetheless ...
Agencies, Cloud, insurance, Phone, Systems, technology
From the article: "Walk into an insurance agency and you’re sure to hear the din of phones. While digital tools are becoming the communication of choice for some customers, many still rely on the phone to get in touch with their agent, and vice versa. Installing a phone system can nonetheless be a hassle for agency owners since there’s tons of hardware involved in implementing phones at every desk across an agency." This article explains the simplicity of cloud-based phone systems, and how it benefits the insurance industry.
Infographic
The Pros and Cons of Cloud-based Software Systems
Cloud, Cons, Pros, Software, Systems, technology
Infographic
5 Ways Unified Communications Can Benefit Your Employees
Benefits, Communications, Employees, Marketplace, technology, Unified
Article
On-Premise Phone Systems vs. Hosted Phone Systems
From the article: "In our industry we run into the question of “Do I use a hosted phone system or an on premise phone system?” on a daily basis." This article will help you understand the solution to the question above. It will also help you understand how it boils down to company ...
Cloud, Hosted, On-premise, Phone, System, technology
From the article: "In our industry we run into the question of “Do I use a hosted phone system or an on premise phone system?” on a daily basis." This article will help you understand the solution to the question above. It will also help you understand how it boils down to company culture and partnership.
Article
4 Challenges Insurance Agencies Face and How a Phone System Helps
From the article: "The insurance world is changing rapidly. Are you keeping up? Hosted VoIP is not a cure all for the upheaval in the insurance market, but utilizing the new capabilities of Hosted VoIP could help you neutralize many of the challenges your insurance agency faces today." This ...
Agencies, Challenges, hosted voice, insurance, Phone, System
From the article: "The insurance world is changing rapidly. Are you keeping up? Hosted VoIP is not a cure all for the upheaval in the insurance market, but utilizing the new capabilities of Hosted VoIP could help you neutralize many of the challenges your insurance agency faces today." This article gives four challenges insurance agencies face today, and explains how Hosted VoIP could solve those problems.
Infographic
Benefits of a Phone System in the Cloud
Cloud, Infographic, Marketplace, Phone, System, technology
Article
Five ways technology can transform your insurance agency
From the article by Bethan Moorcraft for the Insurance Business America website, "As transformation in the insurance industry makes it easier for insureds to research, find and purchase insurance, independent agents are having to adapt their value proposition. Traditionally, the value of the agent ...
General Technology, Technology Trends
From the article by Bethan Moorcraft for the Insurance Business America website, "As transformation in the insurance industry makes it easier for insureds to research, find and purchase insurance, independent agents are having to adapt their value proposition. Traditionally, the value of the agent has been in the relationship with the client and finding the best products to protect what matters most to people. The shift towards technology-enabled direct-to-consumer insurance sales has resulted in a very price-competitive insurance market. According to Brenna Johnson, senior product manager at insurance technology company EZLynx, anything an agent can do to “focus on their two primary values - offering value to insureds and building relationships – is going to help them transition along with the industry. One way for agents to do this is by leveraging technology. Johnson takes Insurance Business through five key ways independent agents can leverage technology to solve business problems, while becoming more efficient and effective:"
Article
Cloud vs. Traditional Business Phone System- Which is Better?
From the article: "As a business owner you have a ton of decisions to make to guarantee that your business is able to run as smoothly as possible. One choice that you have to make is whether or not you want a cloud business phone system or a traditional phone system." This article shares ...
Business, Cloud, Phone, Systems, technology, Telecom
From the article:"As a business owner you have a ton of decisions to make to guarantee that your business is able to run as smoothly as possible. One choice that you have to make is whether or not you want a cloud business phone system or a traditional phone system."This article shares some insights on cloud vs. traditional phone systems so that you can make the best decision for your business. 

Managed Services Providers

Businesses are outsourcing the management of their network, the desktops, and cybersecurity to an IT services professional, a Managed Services Provider (MSP). MSPs charged a fixed monthly fee and proactively monitor your technology to prevent problems before they happen.


Article
Five ways technology can transform your insurance agency
From the article by Bethan Moorcraft for the Insurance Business America website, "As transformation in the insurance industry makes it easier for insureds to research, find and purchase insurance, independent agents are having to adapt their value proposition. Traditionally, the value of the agent ...
General Technology, Technology Trends
From the article by Bethan Moorcraft for the Insurance Business America website, "As transformation in the insurance industry makes it easier for insureds to research, find and purchase insurance, independent agents are having to adapt their value proposition. Traditionally, the value of the agent has been in the relationship with the client and finding the best products to protect what matters most to people. The shift towards technology-enabled direct-to-consumer insurance sales has resulted in a very price-competitive insurance market. According to Brenna Johnson, senior product manager at insurance technology company EZLynx, anything an agent can do to “focus on their two primary values - offering value to insureds and building relationships – is going to help them transition along with the industry. One way for agents to do this is by leveraging technology. Johnson takes Insurance Business through five key ways independent agents can leverage technology to solve business problems, while becoming more efficient and effective:"
Article
What is a 'Managed Service' Anyway?
Michael Trachtenberg says ,"In the technology world, many people think they easily understand the term "managed services," but when they're prompted to define it, they have a hard time doing so." This article explains what really is a managed service provider.
Forbes, managed services, technology
Michael Trachtenberg says ,"In the technology world, many people think they easily understand the term "managed services," but when they're prompted to define it, they have a hard time doing so." This article explains what really is a managed service provider. 
Infographic
Managed Services vs. In-House IT Staff
Consulting, Infographic, It, managed services, Staff, technology
Article
What Should You Look for and Expect in a Managed IT Services Contract?
From the article: "A successful IT infrastructure depends on the list of services you choose for your business. An expert IT services provider should be able to audit your environment and recommend ways to consolidate and save. Most importantly, you should evaluate each company’s offering and ...
Contract, It, Managed, services
From the article: "A successful IT infrastructure depends on the list of services you choose for your business. An expert IT services provider should be able to audit your environment and recommend ways to consolidate and save. Most importantly, you should evaluate each company’s offering and contract to see if it covers all your business needs." This article explains the crucial components of a managed IT services contract. 
Article
A Managed Service Provider (MSP) Can Help Minimize Costs for a Better Return on Your IT Investment
From the article: "An MSP is an IT support company that manages your company’s network system completely or in part. Services can range from monitoring your IT network to providing you with full-service hardware, software, monitoring, design and much more. Using an MSP provides you with ...
Cost, It, managed services, MSP, Provider, Support
From the article: "An MSP is an IT support company that manages your company’s network system completely or in part. Services can range from monitoring your IT network to providing you with full-service hardware, software, monitoring, design and much more. Using an MSP provides you with more efficiency to run your business with the option to scale your IT operations as needed." This article explains how using an MSP can improve business operations and cut expenses. 
Infographic
Why You Need to Manage IT Support
Infographic, It, Managed, services, Support
Infographic
The Perks of IT & Cloud Managed Services
Cloud, It, Managed, Perks, Pros, services, technology
Infographic
Five Reasons to Outsource Your IT Support
Infographic, It, Managed, Outsource, Reasons, services, Support

Network Services

There are more options than ever to connect your employees to the internet and connect your offices together in a network.  These new options can save you network expense, improve performance and increase security.  Learn about SD-WAN, cable, VoIP, and wireless as network options.

Article
Five ways technology can transform your insurance agency
From the article by Bethan Moorcraft for the Insurance Business America website, "As transformation in the insurance industry makes it easier for insureds to research, find and purchase insurance, independent agents are having to adapt their value proposition. Traditionally, the value of the agent ...
General Technology, Technology Trends
From the article by Bethan Moorcraft for the Insurance Business America website, "As transformation in the insurance industry makes it easier for insureds to research, find and purchase insurance, independent agents are having to adapt their value proposition. Traditionally, the value of the agent has been in the relationship with the client and finding the best products to protect what matters most to people. The shift towards technology-enabled direct-to-consumer insurance sales has resulted in a very price-competitive insurance market. According to Brenna Johnson, senior product manager at insurance technology company EZLynx, anything an agent can do to “focus on their two primary values - offering value to insureds and building relationships – is going to help them transition along with the industry. One way for agents to do this is by leveraging technology. Johnson takes Insurance Business through five key ways independent agents can leverage technology to solve business problems, while becoming more efficient and effective:"
Video
Software-Defined WAN (SD-WAN)-Explained
Explanation, network, SD-WAN, services, Video, WAN
Infographic
DSL vs. Broadband
Broadband, DSL, Internet, network, services, technology, Wireless
Infographic
What is VOIP?
Business, network, Products, services, technology, Voip
Infographic
Internet Speeds Explained
Infographic, Internet, It, network, Solutions, Speed
Infographic
SD-WAN Explained
Infographic, network, SD-WAN, services, technology
Infographic
10 Essential Things to Look for in A Failover Solution
Essential, Failover, network, Solution, technology, Things
Article
How Automatic Failover Helps Some Business Avoid Losing $5,600 a Minute
From the article: "It’s the kind of nightmare scenario that sends chills up and down the spines of even the most unflinching business owners and executives: without warning the network goes down and takes the phone system with it, along with wireless connected devices including computers, ...
Automatic, Business, Failover, Money, Network Services, technology
From the article: "It’s the kind of nightmare scenario that sends chills up and down the spines of even the most unflinching business owners and executives: without warning the network goes down and takes the phone system with it, along with wireless connected devices including computers, laptops, tablets, printers and smartphones." This article discusses the importance of automatic failover to avoid the situation above.

Marketing Automation

Businesses need to make sure that their online presence is accurate and showcases the products & services they offer customers.  Sales producers must automate how they engage new prospects, process leads, and create new business revenue.  Marketing automation helps businesses maximize their online presence, generate leads, and translate prospects into customers.

Article
Why Insurance Companies Need Text Messaging
According to OMEGA Computer Services, "The Insurance industry is entering the world of digital communication, led by the Millennial generation. This means that technology runs faster than ever before to keep up with the pace of society. While insurance agents are used to spending hours on a phone ...
Communication, Companies, insurance, Messaging, Text
According to OMEGA Computer Services, "The Insurance industry is entering the world of digital communication, led by the Millennial generation. This means that technology runs faster than ever before to keep up with the pace of society. While insurance agents are used to spending hours on a phone call each day, the reality is that phones are not the vehicle for conversation they used to be. Today, most people use their mobile device to stay connected and communicate. The most forward-thinking agencies recognize the power that text messaging has and will use it to harness better relationships with customers." This article explains how text messages are a better way for insurance agents to communicate with customers.
Infographic
How to Improve Your Customer Service with Texting and SMS
Customer, Improve, Marketing, service, SMS, Texting
Article
7 Mistakes That Will Doom Your Marketing Automation Implementation
Aaron Agius says, "We live in the age of things such as landing page builders, content marketing software and tools that automate just about anything you’d like to accomplish. As a result, entrepreneurs have more resources at their disposal than ever before. At the core of this phenomenon lies ...
Automation, Implementation, Marketing, Mistakes, Tips
Aaron Agius says, "We live in the age of things such as landing page builders, content marketing software and tools that automate just about anything you’d like to accomplish. As a result, entrepreneurs have more resources at their disposal than ever before. At the core of this phenomenon lies the need for marketing automation. When executed well, it has the potential to drive significant revenue growth in companies small and large." This article lists seven common mistakes businesses make implementing marketing automation.
Infographic
9 Ways to Save Time and Money With Marketing Automation
Automation, Infographic, Marketing, Money, Save, technology, Time
Infographic
How Do You Generate Leads With Marketing Automation?
Automation, Lead Generation, Marketing, technology
Infographic
2017 Marketing Automation
Automation, Lead Generation, Marketing, Software, technology
Infographic
Why Does Your Business Need Texting?
business texting
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How to Overcome Challenges When Deploying New... How to Overcome Challenges When Deploying New...

Article from BizTech by Erin Cunningham

From the article: "What if there were a tool to help employees complete projects 30 percent faster?And what if that same tool helped ...

Article
Article
2 Article-Article jplist-topic-Challenges jplist-topic-Collaboration-Technology jplist-topic-Technology-Trends 0 316896 316896 From the article: "What if there were a tool to help employees complete projects 30 percent faster?And what if that same tool helped reduce email traffic and the number of meetings too? Those are just some of the benefits that businesses are seeing when using collaboration tools, says Wayne Kurtzman, research director of social and experiential solutions at market research firm IDC." This article discusses both the challenges and benefits that come with deploying collaboration technology.

How to Overcome Challenges When Deploying New Collaboration Technologies

Article

From the article: "What if there were a tool to help employees complete projects 30 percent faster?And what if that same tool helped reduce email ...

The Top 6 Small Business Technology Trends For... The Top 6 Small Business Technology Trends For...

Article from jeffbullas.com by Robin Singh

From the article: "Every year brings new opportunities for growing a small business, and this year is definitely not an exception. Exciting ...

Article
Article
3 Article-Article jplist-topic-2019 jplist-topic-Small-Business jplist-topic-technology jplist-topic-Trends 0 316898 316898 From the article: "Every year brings new opportunities for growing a small business, and this year is definitely not an exception. Exciting technology trends keep emerging, completely transforming the way we work, learn, and develop. To take your small business to the next level, stay relevant, and emerge triumphant from the competition, you should follow the latest tech trends to stand out from the crowd and grow." Read the article to see what 2019 has in store.

The Top 6 Small Business Technology Trends For 2019

Article

From the article: "Every year brings new opportunities for growing a small business, and this year is definitely not an exception. Exciting ...

DSL vs. Broadband DSL vs. Broadband

Infographic from Phoenix Internet

Infographic
Infographic
4 Infographic-Infographic jplist-topic-Broadband jplist-topic-DSL jplist-topic-Internet jplist-topic-network jplist-topic-services jplist-topic-technology jplist-topic-Wireless 0 316899 316899

DSL vs. Broadband

Infographic

What is VOIP? What is VOIP?

Infographic from Compare Business Products

Infographic
Infographic
5 Infographic-Infographic jplist-topic-Business jplist-topic-network jplist-topic-Products jplist-topic-services jplist-topic-technology jplist-topic-Voip 0 316900 316900

What is VOIP?

Infographic

Internet Speeds Explained Internet Speeds Explained

Infographic from Proactive IT Solutions

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6 Infographic-Infographic jplist-topic-Infographic jplist-topic-Internet jplist-topic-It jplist-topic-network jplist-topic-Solutions jplist-topic-Speed 0 316901 316901

Internet Speeds Explained

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SD-WAN Explained SD-WAN Explained

Infographic from mushroom networks

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7 Infographic-Infographic jplist-topic-Infographic jplist-topic-network jplist-topic-SD-WAN jplist-topic-services jplist-topic-technology 0 316902 316902

SD-WAN Explained

Infographic

5 Technology Trends Small Businesses Should... 5 Technology Trends Small Businesses Should...

Article from Inc.

From the article: "Good small-business owners keep an eye on the future, which means they already need to be thinking about what will be ...

Article
Article
8 Article-Article jplist-topic-2019 jplist-topic-Small-Business jplist-topic-Technology-Trends 0 316897 316897 From the article: "Good small-business owners keep an eye on the future, which means they already need to be thinking about what will be big in 2019. The new year is shaping up to be transformative for the way we do business, thanks to rapidly improving voice-recognition technology, social media platforms pushing to become integral to marketing and e-commerce efforts, increasing competition for top talent, and a slew of new apps on the horizon." Read this article for the top 5 technology trends for small businesses this year.

5 Technology Trends Small Businesses Should Consider in 2019

Article

From the article: "Good small-business owners keep an eye on the future, which means they already need to be thinking about what will be big in ...

How Automatic Failover Helps Some Business Avoid... How Automatic Failover Helps Some Business Avoid...

Article from Medium by Nicky Smith

From the article: "It’s the kind of nightmare scenario that sends chills up and down the spines of even the most unflinching business ...

Article
Article
9 Article-Article jplist-topic-Automatic jplist-topic-Business jplist-topic-Failover jplist-topic-Money jplist-topic-Network-Services jplist-topic-technology 0 316903 316903 From the article: "It’s the kind of nightmare scenario that sends chills up and down the spines of even the most unflinching business owners and executives: without warning the network goes down and takes the phone system with it, along with wireless connected devices including computers, laptops, tablets, printers and smartphones." This article discusses the importance of automatic failover to avoid the situation above.

How Automatic Failover Helps Some Business Avoid Losing $5,600 a Minute

Article

From the article: "It’s the kind of nightmare scenario that sends chills up and down the spines of even the most unflinching business owners and ...

Is Your Small Business Prepared for a Cyber... Is Your Small Business Prepared for a Cyber...

Infographic from Headway Capital

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10 Infographic-Infographic jplist-topic-Business jplist-topic-Cyberattack jplist-topic-Cybersecurity jplist-topic-Prepared jplist-topic-Small 0 316905 316905

Is Your Small Business Prepared for a Cyber Attack?

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How SMBs are Dealing with Cybersecurity Threats... How SMBs are Dealing with Cybersecurity Threats...

Infographic from Netsurion

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11 Infographic-Infographic jplist-topic-Cybersecurity jplist-topic-Cybersecurity-Threats 0 316906 316906

How SMBs are Dealing with Cybersecurity Threats in 2019?

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Cyber Security 101 Cyber Security 101

Infographic from Brown Brothers Harriman

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12 Infographic-Infographic jplist-topic-Cybersecurity 0 316907 316907

Cyber Security 101

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9 Ways to Save Time and Money With Marketing... 9 Ways to Save Time and Money With Marketing...

Infographic from Entrepreneur

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13 Infographic-Infographic jplist-topic-Automation jplist-topic-Infographic jplist-topic-Marketing jplist-topic-Money jplist-topic-Save jplist-topic-technology jplist-topic-Time 0 316912 316912

9 Ways to Save Time and Money With Marketing Automation

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Why Does Your Business Need Texting? Why Does Your Business Need Texting?

Infographic from VimChat

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14 Infographic-Infographic jplist-topic-business-texting 0 316913 316913

Why Does Your Business Need Texting?

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The Seven Advantages of Hiring a Cyber Security... The Seven Advantages of Hiring a Cyber Security...

Article from Comodo Cybersecurity

From the article: "A single cyber-attack can cost you your business. Data from the National Cyber Security Alliance shows that 60 percent ...

Article
Article
15 Article-Article jplist-topic-Cyberattack jplist-topic-Cybersecurity jplist-topic-Hiring jplist-topic-Provider jplist-topic-security 0 316904 316904 From the article: "A single cyber-attack can cost you your business. Data from the National Cyber Security Alliance shows that 60 percent of small and mid-sized business close after 6 months following an attack. Businesses which fall prey to hackers and cybercriminals lose their customers’ trust and their clients’ repeat business. This is why investing in the services of a firm that handles cyber security for business is a must-have investment." This article lists the reasons why you should partner with a cybersecurity provider.

The Seven Advantages of Hiring a Cyber Security Provider

Article

From the article: "A single cyber-attack can cost you your business. Data from the National Cyber Security Alliance shows that 60 percent of small ...

9 Cyber Security Issues That Could Be Leaving... 9 Cyber Security Issues That Could Be Leaving...

Article from Forbes

Expert Panel, Forbes Technology Council Successful CIOs, CTOs & executives from Forbes Technology Council offer firsthand insights on tech ...

Article
Article
16 Article-Article jplist-topic-Cybersecurity jplist-topic-Data-Vulnerability 0 316908 316908 Expert Panel, Forbes Technology Council Successful CIOs, CTOs & executives from Forbes Technology Council offer firsthand insights on tech & business. From the article: "As our reliance on technology grows, so does our need for improved cybersecurity. With so much of our personal information stored in our devices, simply browsing online or enabling certain settings on your smartphone may be leaving you vulnerable to hackers. Of course, most users aren't well-versed in cybersecurity. However, you don't have to be a tech expert to ensure your data is protected. Being aware of these issues and making a few easy changes to how you use your devices are great first steps toward better protection. To help, we asked the leaders at the Forbes Technology Council to give us their tips on what issues to look out for so we can stay safe online and off."

9 Cyber Security Issues That Could Be Leaving Your Data Vulnerable To Attacks

Article

Expert Panel, Forbes Technology Council Successful CIOs, CTOs & executives from Forbes Technology Council offer firsthand insights on tech & ...

60 Must-Know Cybersecurity Statistics for 2019 60 Must-Know Cybersecurity Statistics for 2019

Blog and Infographic from Varonis

BY ROB SOBERS UPDATED: 4/17/2019 "Cybersecurity issues are becoming a day-to-day struggle for businesses. Trends show a huge increase ...

Infographic
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17 Infographic-Infographic jplist-topic-Cybersecurity jplist-topic-Cybersecurity-Costs jplist-topic-Cybersecurity-Risks 0 316909 316909 BY ROB SOBERS UPDATED: 4/17/2019   "Cybersecurity issues are becoming a day-to-day struggle for businesses. Trends show a huge increase in hacked and breached data from sources that are increasingly common in the workplace, like mobile and IoT devices. Additionally, recent research suggests that most companies have unprotected data and poor cybersecurity practices in place, making them vulnerable to data loss. We’ve compiled 60 cybersecurity statistics to give you a better idea of the current state of overall security, and paint a picture of how potentially dire leaving your company unsecure can be."

60 Must-Know Cybersecurity Statistics for 2019

Infographic

BY ROB SOBERS UPDATED: 4/17/2019 "Cybersecurity issues are becoming a day-to-day struggle for businesses. Trends show a huge increase in hacked ...

Software-Defined WAN (SD-WAN)-Explained Software-Defined WAN (SD-WAN)-Explained

Video by Riverbed

Video
Video
18 Video-Video jplist-topic-Explanation jplist-topic-network jplist-topic-SD-WAN jplist-topic-services jplist-topic-Video jplist-topic-WAN 0 316914 316914

Software-Defined WAN (SD-WAN)-Explained

Video

Managed Services vs. In-House IT Staff Managed Services vs. In-House IT Staff

Infographic from Techworks Consulting

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19 Infographic-Infographic jplist-topic-Consulting jplist-topic-Infographic jplist-topic-It jplist-topic-managed-services jplist-topic-Staff jplist-topic-technology 0 316916 316916

Managed Services vs. In-House IT Staff

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Why You Need to Manage IT Support Why You Need to Manage IT Support

Infographic from mysupportcrew.com

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20 Infographic-Infographic jplist-topic-Infographic jplist-topic-It jplist-topic-Managed jplist-topic-services jplist-topic-Support 0 316919 316919

Why You Need to Manage IT Support

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Why is Cyber Security Important in 2019? Why is Cyber Security Important in 2019?

Published on May 6, 2019 | byJimmy Spencer, Senior Security Architect

From the blog post appearing in Security First: "Why is cybersecurity important all of a sudden? Not that long ago, it was primarily ...

Blog Post
Blog Post
21 Blog-Post-Blog-Post jplist-topic-Cybersecurity jplist-topic-Cybersecurity-In-2019 0 316910 316910 From the blog post appearing in Security First: "Why is cybersecurity important all of a sudden? Not that long ago, it was primarily something for only the techies to worry about. Corporate leaders widely viewed it as the responsibility of their IT department. Many thought – perhaps naively, it now seems – that so long as the right firewalls, antivirus packages, and encryption tools were in place, they could leave IT security to the experts and focus on the other myriad elements of running a business. Presumably, you’re now very much aware that cybersecurity is something nobody can afford to ignore. Unless you hide from the world’s media, you must know that hacks and data breaches regularly affect firms of all sizes. Often these incidents are significant enough to make the front pages, causing irreparable reputational damage to the companies involved. If you’re not worried about cybersecurity, you should be."

Why is Cyber Security Important in 2019?

Blog Post

From the blog post appearing in Security First: "Why is cybersecurity important all of a sudden? Not that long ago, it was primarily something for ...

7 Mistakes That Will Doom Your Marketing... 7 Mistakes That Will Doom Your Marketing...

Article from Entrepreneur by Aaron Agius

Aaron Agius says, "We live in the age of things such as landing page builders, content marketing software and tools that automate just ...

Article
Article
22 Article-Article jplist-topic-Automation jplist-topic-Implementation jplist-topic-Marketing jplist-topic-Mistakes jplist-topic-Tips 0 316911 316911 Aaron Agius says, "We live in the age of things such as landing page builders, content marketing software and tools that automate just about anything you’d like to accomplish. As a result, entrepreneurs have more resources at their disposal than ever before. At the core of this phenomenon lies the need for marketing automation. When executed well, it has the potential to drive significant revenue growth in companies small and large." This article lists seven common mistakes businesses make implementing marketing automation.

7 Mistakes That Will Doom Your Marketing Automation Implementation

Article

Aaron Agius says, "We live in the age of things such as landing page builders, content marketing software and tools that automate just about anything ...

What is a 'Managed Service' Anyway? What is a 'Managed Service' Anyway?

Article from Forbes by Michael Trachtenberg

Michael Trachtenberg says ,"In the technology world, many people think they easily understand the term "managed services," but when they're ...

Article
Article
23 Article-Article jplist-topic-Forbes jplist-topic-managed-services jplist-topic-technology 0 316915 316915 Michael Trachtenberg says ,"In the technology world, many people think they easily understand the term "managed services," but when they're prompted to define it, they have a hard time doing so." This article explains what really is a managed service provider. 

What is a 'Managed Service' Anyway?

Article

Michael Trachtenberg says ,"In the technology world, many people think they easily understand the term "managed services," but when they're prompted ...

The Perks of IT & Cloud Managed Services The Perks of IT & Cloud Managed Services

Infographic from CloudBuddy

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24 Infographic-Infographic jplist-topic-Cloud jplist-topic-It jplist-topic-Managed jplist-topic-Perks jplist-topic-Pros jplist-topic-services jplist-topic-technology 0 316920 316920

The Perks of IT & Cloud Managed Services

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Is Managed IT Services Right for Your... Is Managed IT Services Right for Your...

Infographic from EXTERNETWORKS

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25 Infographic-Infographic jplist-topic-Consideration jplist-topic-It jplist-topic-Managed jplist-topic-services jplist-topic-technology jplist-topic-Tips 0 316921 316921

Is Managed IT Services Right for Your Organization? Things to Consider While Selecting Managed IT Service Providers

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Five Reasons to Outsource Your IT Support Five Reasons to Outsource Your IT Support

Infographic from COMTECH

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26 Infographic-Infographic jplist-topic-Infographic jplist-topic-It jplist-topic-Managed jplist-topic-Outsource jplist-topic-Reasons jplist-topic-services jplist-topic-Support 0 316922 316922

Five Reasons to Outsource Your IT Support

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The Pros and Cons of Cloud-based Software Systems The Pros and Cons of Cloud-based Software Systems

Inforgraphic from bizprac

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27 Infographic-Infographic jplist-topic-Cloud jplist-topic-Cons jplist-topic-Pros jplist-topic-Software jplist-topic-Systems jplist-topic-technology 0 316978 316978

The Pros and Cons of Cloud-based Software Systems

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5 Ways Unified Communications Can Benefit Your... 5 Ways Unified Communications Can Benefit Your...

Infographic from ShoreTel

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28 Infographic-Infographic jplist-topic-Benefits jplist-topic-Communications jplist-topic-Employees jplist-topic-Marketplace jplist-topic-technology jplist-topic-Unified 0 316979 316979

5 Ways Unified Communications Can Benefit Your Employees

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What Should You Look for and Expect in a Managed... What Should You Look for and Expect in a Managed...

Article from AgileIT

From the article: "A successful IT infrastructure depends on the list of services you choose for your business. An expert IT services ...

Article
Article
29 Article-Article jplist-topic-Contract jplist-topic-It jplist-topic-Managed jplist-topic-services 0 316917 316917 From the article: "A successful IT infrastructure depends on the list of services you choose for your business. An expert IT services provider should be able to audit your environment and recommend ways to consolidate and save. Most importantly, you should evaluate each company’s offering and contract to see if it covers all your business needs." This article explains the crucial components of a managed IT services contract. 

What Should You Look for and Expect in a Managed IT Services Contract?

Article

From the article: "A successful IT infrastructure depends on the list of services you choose for your business. An expert IT services provider should ...

A Managed Service Provider (MSP) Can Help... A Managed Service Provider (MSP) Can Help...

Article from orLANtech

From the article: "An MSP is an IT support company that manages your company’s network system completely or in part. Services can range ...

Article
Article
30 Article-Article jplist-topic-Cost jplist-topic-It jplist-topic-managed-services jplist-topic-MSP jplist-topic-Provider jplist-topic-Support 0 316918 316918 From the article: "An MSP is an IT support company that manages your company’s network system completely or in part. Services can range from monitoring your IT network to providing you with full-service hardware, software, monitoring, design and much more. Using an MSP provides you with more efficiency to run your business with the option to scale your IT operations as needed." This article explains how using an MSP can improve business operations and cut expenses. 

A Managed Service Provider (MSP) Can Help Minimize Costs for a Better Return on Your IT Investment

Article

From the article: "An MSP is an IT support company that manages your company’s network system completely or in part. Services can range from ...

How Cloud Technologies Help Insurance Agencies... How Cloud Technologies Help Insurance Agencies...

Article from Phonexa

From the article: "According to Deloitte, the insurance industry needs to embrace tech innovations to align its services to customers’ ...

Article
Article
31 Article-Article jplist-topic-Agencies jplist-topic-Challenges jplist-topic-Cloud jplist-topic-insurance jplist-topic-Technologies 0 316923 316923 From the article: "According to Deloitte, the insurance industry needs to embrace tech innovations to align its services to customers’ expectations. The cloud adoption in insurance industry is one of the ways in which the industry can embrace innovation." This article highlights some of the problems insurance companies can solve by move to cloud-based solutions.

How Cloud Technologies Help Insurance Agencies Overcome Challenges

Article

From the article: "According to Deloitte, the insurance industry needs to embrace tech innovations to align its services to customers’ ...

Benefits of a Phone System in the Cloud Benefits of a Phone System in the Cloud

Infographic from Digium

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32 Infographic-Infographic jplist-topic-Cloud jplist-topic-Infographic jplist-topic-Marketplace jplist-topic-Phone jplist-topic-System jplist-topic-technology 0 316982 316982

Benefits of a Phone System in the Cloud

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10 Essential Things to Look for in A Failover... 10 Essential Things to Look for in A Failover...

Infographic from Wireless Watchdogs

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33 Infographic-Infographic jplist-topic-Essential jplist-topic-Failover jplist-topic-network jplist-topic-Solution jplist-topic-technology jplist-topic-Things 0 316983 316983

10 Essential Things to Look for in A Failover Solution

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How to Improve Your Customer Service with Texting... How to Improve Your Customer Service with Texting...

Infographic from egg marketing

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34 Infographic-Infographic jplist-topic-Customer jplist-topic-Improve jplist-topic-Marketing jplist-topic-service jplist-topic-SMS jplist-topic-Texting 0 316990 316990

How to Improve Your Customer Service with Texting and SMS

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How Do You Generate Leads With Marketing... How Do You Generate Leads With Marketing...

Infographic from TechnologyAdvice

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35 Infographic-Infographic jplist-topic-Automation jplist-topic-Lead-Generation jplist-topic-Marketing jplist-topic-technology 0 316991 316991

How Do You Generate Leads With Marketing Automation?

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2017 Marketing Automation 2017 Marketing Automation

Infographic from gate39media

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36 Infographic-Infographic jplist-topic-Automation jplist-topic-Lead-Generation jplist-topic-Marketing jplist-topic-Software jplist-topic-technology 0 316992 316992

2017 Marketing Automation

Infographic

Sample Digital Analysis Report Sample Digital Analysis Report

Analysis of your online presence with recommendations to improve

Take a look at this digital analysis to see how Vivial can help you understand your online presence with a free report.

Report
Report
37 Report-Report jplist-topic-Digital-Analysis jplist-topic-Free-Report jplist-topic-Vivial 0 317700 317700 Take a look at this digital analysis to see how Vivial can help you understand your online presence with a free report.

Sample Digital Analysis Report

Report

Take a look at this digital analysis to see how Vivial can help you understand your online presence with a free report.

Top 5 Reasons Insurance Agents & Brokers Use VoIP... Top 5 Reasons Insurance Agents & Brokers Use VoIP...

Article from Complete Interactive Technologies

From the article: "The insurance industry and particularly insurance agents and brokers are heavily reliant on telecom. Over the last ...

Article
Article
38 Article-Article jplist-topic-Agents jplist-topic-brokers jplist-topic-insurance jplist-topic-Interactive jplist-topic-Phone jplist-topic-Systems jplist-topic-technology jplist-topic-Voip 0 316924 316924 From the article: "The insurance industry and particularly insurance agents and brokers are heavily reliant on telecom. Over the last decade Voice over Internet Protocol (VoIP) phone systems have become the favored choice of the industry." This article gives the top five reasons this industry has turned to using VoIP.

Top 5 Reasons Insurance Agents & Brokers Use VoIP Phone Systems

Article

From the article: "The insurance industry and particularly insurance agents and brokers are heavily reliant on telecom. Over the last decade Voice ...

Phone Systems are Moving into the Cloud to the... Phone Systems are Moving into the Cloud to the...

Article from Insurance Business America by Alicia Grzadkowska

From the article: "Walk into an insurance agency and you’re sure to hear the din of phones. While digital tools are becoming the ...

Article
Article
39 Article-Article jplist-topic-Agencies jplist-topic-Cloud jplist-topic-insurance jplist-topic-Phone jplist-topic-Systems jplist-topic-technology 0 316925 316925 From the article: "Walk into an insurance agency and you’re sure to hear the din of phones. While digital tools are becoming the communication of choice for some customers, many still rely on the phone to get in touch with their agent, and vice versa. Installing a phone system can nonetheless be a hassle for agency owners since there’s tons of hardware involved in implementing phones at every desk across an agency." This article explains the simplicity of cloud-based phone systems, and how it benefits the insurance industry.

Phone Systems are Moving into the Cloud to the Benefit of Insurance Agencies

Article

From the article: "Walk into an insurance agency and you’re sure to hear the din of phones. While digital tools are becoming the communication of ...

On-Premise Phone Systems vs. Hosted Phone Systems On-Premise Phone Systems vs. Hosted Phone Systems

Article from Taylored Systems

From the article: "In our industry we run into the question of “Do I use a hosted phone system or an on premise phone system?” on a ...

Article
Article
40 Article-Article jplist-topic-Cloud jplist-topic-Hosted jplist-topic-On-premise jplist-topic-Phone jplist-topic-System jplist-topic-technology 0 316977 316977 From the article: "In our industry we run into the question of “Do I use a hosted phone system or an on premise phone system?” on a daily basis." This article will help you understand the solution to the question above. It will also help you understand how it boils down to company culture and partnership.

On-Premise Phone Systems vs. Hosted Phone Systems

Article

From the article: "In our industry we run into the question of “Do I use a hosted phone system or an on premise phone system?” on a daily ...

4 Challenges Insurance Agencies Face and How a... 4 Challenges Insurance Agencies Face and How a...

Article from JIVE by Hillary Gamblin

From the article: "The insurance world is changing rapidly. Are you keeping up? Hosted VoIP is not a cure all for the upheaval in the ...

Article
Article
41 Article-Article jplist-topic-Agencies jplist-topic-Challenges jplist-topic-hosted-voice jplist-topic-insurance jplist-topic-Phone jplist-topic-System 0 316980 316980 From the article: "The insurance world is changing rapidly. Are you keeping up? Hosted VoIP is not a cure all for the upheaval in the insurance market, but utilizing the new capabilities of Hosted VoIP could help you neutralize many of the challenges your insurance agency faces today." This article gives four challenges insurance agencies face today, and explains how Hosted VoIP could solve those problems.

4 Challenges Insurance Agencies Face and How a Phone System Helps

Article

From the article: "The insurance world is changing rapidly. Are you keeping up? Hosted VoIP is not a cure all for the upheaval in the insurance ...

Definitive Guide to Growing Your Insurance Agency... Definitive Guide to Growing Your Insurance Agency...

Article from indio

From the article: "Things have changed a great deal since the year of 1861 when the first P&C company opened its doors in London to offer ...

Article
Article
42 Article-Article jplist-topic-Agency jplist-topic-growth jplist-topic-insurance jplist-topic-technology jplist-topic-Trends 0 316981 316981 From the article: "Things have changed a great deal since the year of 1861 when the first P&C company opened its doors in London to offer fire insurance. And while the nature of insurance itself is still much the same, the way your customers want to interact with their insurance products has changed radically just in the last few years. Insurance agencies that don’t provide the kind of digital experience customers have come to expect won’t survive in today’s digital world." This article discusses how technology has changed the insurance business.

Definitive Guide to Growing Your Insurance Agency in a Technology Driven World

Article

From the article: "Things have changed a great deal since the year of 1861 when the first P&C company opened its doors in London to offer fire ...

Five ways technology can transform your insurance... Five ways technology can transform your insurance...

Article from Insurance Business America

From the article by Bethan Moorcraft for the Insurance Business America website, "As transformation in the insurance industry makes it ...

Article
Article
43 Article-Article jplist-topic-General-Technology jplist-topic-Technology-Trends 0 316984 316984 From the article by Bethan Moorcraft for the Insurance Business America website, "As transformation in the insurance industry makes it easier for insureds to research, find and purchase insurance, independent agents are having to adapt their value proposition. Traditionally, the value of the agent has been in the relationship with the client and finding the best products to protect what matters most to people. The shift towards technology-enabled direct-to-consumer insurance sales has resulted in a very price-competitive insurance market. According to Brenna Johnson, senior product manager at insurance technology company EZLynx, anything an agent can do to “focus on their two primary values - offering value to insureds and building relationships – is going to help them transition along with the industry. One way for agents to do this is by leveraging technology. Johnson takes Insurance Business through five key ways independent agents can leverage technology to solve business problems, while becoming more efficient and effective:"

Five ways technology can transform your insurance agency

Article

From the article by Bethan Moorcraft for the Insurance Business America website, "As transformation in the insurance industry makes it easier for ...

How Agencies Must Embrace Tech in 2019 How Agencies Must Embrace Tech in 2019

Article by Mike Furlong for Insurance Thought Leadership

From the article: "When is the last time a P&C insurance application or renewal was a simple and comprehensive process? Chances are the ...

Article
Article
44 Article-Article jplist-topic-2019-Trends jplist-topic-Embrace-Technology jplist-topic-technology 0 316985 316985 From the article:  "When is the last time a P&C insurance application or renewal was a simple and comprehensive process? Chances are the applicant spent hours going through extensive and repetitive paperwork, much of which was the same information that was provided last year. The insurance agent likely spent an equally lengthy amount of time reviewing, reminding and processing. While some insurance agencies have made updates to embrace disruptive digitalization to alleviate these problems, most are still woefully out of date — causing incredibly inefficient work, unorganized communications and old-fashioned experiences for customers. The industry has reached a breaking point: Embrace insurtech or be left behind. The U.S. accounts for $558.2 billion across P&C insurance, and changing trends have created a chance to establish a robust technology plan and take the necessary steps toward better business to compete in a highly competitive market. Established insurance agencies need to invest in insurtech if they want to compete with lean, mean and hungry startups. By leveraging new technology, agencies can address persistent challenges and take advantage of new opportunities."

How Agencies Must Embrace Tech in 2019

Article

From the article: "When is the last time a P&C insurance application or renewal was a simple and comprehensive process? Chances are the applicant ...

Insurance Agency Technology Trends and Changes... Insurance Agency Technology Trends and Changes...

Article from Agency Bloc

From the article: "Each new year is an opportunity for insurance agencies to look back, reflect, and consider where improvements could be ...

Article
Article
45 Article-Article jplist-topic-Agency-Bloc jplist-topic-Technology-Trends 0 316986 316986 From the article: "Each new year is an opportunity for insurance agencies to look back, reflect, and consider where improvements could be made. Many of these improvements might require new technology for the agency. For the second year in a row, we conducted research to identify what technologies agencies are currently using and what changes they plan to make during this year. To determine this, we utilized a 24-question survey to ask questions regarding database management, commissions processing, and digital marketing and automation. Respondents were a combination of 1-2 man shops to 20+ employee agencies whose core business included groups, individuals, and seniors. These agencies sell health insurance, life insurance, P&C, annuities, voluntary products, medicare, and final expense. Most of these agencies process and track commissions in their agency—only 17% indicated they don’t. Findings from our survey suggest that, in 2018, agencies will be considering new technologies to better manage their book of business, more efficiently track and process commissions, and will continue to devote resources to digital marketing and automation"

Insurance Agency Technology Trends and Changes for 2018

Article

From the article: "Each new year is an opportunity for insurance agencies to look back, reflect, and consider where improvements could be made. Many ...

How Will Automation Impact the Insurance Industry? How Will Automation Impact the Insurance Industry?

Article from Insight + Analysis for the Independent Agent

From the article by Perry Myers and Jerry Fox: "Imagine this: Home and car doors automatically unlock as you approach. Auto coverage is ...

Article
Article
46 Article-Article jplist-topic-Automation jplist-topic-Technology-Trends 0 316987 316987 From the article by Perry Myers and Jerry Fox: "Imagine this: Home and car doors automatically unlock as you approach. Auto coverage is automatically secured and bound when you purchase a new car. Travel insurance is automatically calculated and implemented as soon as you book international travel. Automation, also known as virtualization, is the use of various systems to operate equipment, machinery and software to complete a process with limited, reduced or no human interaction. From machine automation in factories and plants to software automation in businesses, such as automated ordering and accounts payable systems, the technology has broad implications for all aspects of human life. As all industries move closer to embracing automation, businesses will be able to devote more time and resources to core organizational goals."

How Will Automation Impact the Insurance Industry?

Article

From the article by Perry Myers and Jerry Fox: "Imagine this: Home and car doors automatically unlock as you approach. Auto coverage is automatically ...

Agents need to level up their digital offerings... Agents need to level up their digital offerings...

Article in Insurance Business America

From the article in Insurance Business America: “There are carriers as well as online aggregators and direct agencies that are investing ...

Article
Article
47 Article-Article jplist-topic-Customer-Experience jplist-topic-Digital-Experience jplist-topic-Technology-Trends 0 316989 316989 From the article in Insurance Business America: “There are carriers as well as online aggregators and direct agencies that are investing in the technology to have an online digital experience for their clients, and agents today are missing that because they might have a website, but they don’t have the ability to get a quote on their website, or their website isn’t integrated with their automated marketing system,” said Laird Rixford, CEO at Insurance Technologies Corporation (ITC). “Right now, consumers are looking for ease of doing business and transparency. They want to know that the agency or the carrier or whoever they’re getting an insurance quote from is providing them the broadest sense of transparency.”

Agents need to level up their digital offerings to meet customer expectations

Article

From the article in Insurance Business America: “There are carriers as well as online aggregators and direct agencies that are investing in the ...

Why Insurance Companies Need Text Messaging Why Insurance Companies Need Text Messaging

Article from OMEGA Computer Services

According to OMEGA Computer Services, "The Insurance industry is entering the world of digital communication, led by the Millennial ...

Article
Article
48 Article-Article jplist-topic-Communication jplist-topic-Companies jplist-topic-insurance jplist-topic-Messaging jplist-topic-Text 0 316993 316993 According to OMEGA Computer Services, "The Insurance industry is entering the world of digital communication, led by the Millennial generation. This means that technology runs faster than ever before to keep up with the pace of society. While insurance agents are used to spending hours on a phone call each day, the reality is that phones are not the vehicle for conversation they used to be. Today, most people use their mobile device to stay connected and communicate. The most forward-thinking agencies recognize the power that text messaging has and will use it to harness better relationships with customers." This article explains how text messages are a better way for insurance agents to communicate with customers.

Why Insurance Companies Need Text Messaging

Article

According to OMEGA Computer Services, "The Insurance industry is entering the world of digital communication, led by the Millennial generation. This ...

Cloud vs. Traditional Business Phone System-... Cloud vs. Traditional Business Phone System-...

Article and Infographic from Cebod Telecom

From the article:"As a business owner you have a ton of decisions to make to guarantee that your business is able to run as smoothly as ...

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49 Article-Article jplist-topic-Business jplist-topic-Cloud jplist-topic-Phone jplist-topic-Systems jplist-topic-technology jplist-topic-Telecom 0 316994 316994 From the article:"As a business owner you have a ton of decisions to make to guarantee that your business is able to run as smoothly as possible. One choice that you have to make is whether or not you want a cloud business phone system or a traditional phone system."This article shares some insights on cloud vs. traditional phone systems so that you can make the best decision for your business. 

Cloud vs. Traditional Business Phone System- Which is Better?

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From the article:"As a business owner you have a ton of decisions to make to guarantee that your business is able to run as smoothly as possible. One ...

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