From the article by Perry Myers and Jerry Fox:

"Imagine this: Home and car doors automatically unlock as you approach. Auto coverage is automatically secured and bound when you purchase a new car. Travel insurance is automatically calculated and implemented as soon as you book international travel.

Automation, also known as virtualization, is the use of various systems to operate equipment, machinery and software to complete a process with limited, reduced or no human interaction. From machine automation in factories and plants to software automation in businesses, such as automated ordering and accounts payable systems, the technology has broad implications for all aspects of human life.

As all industries move closer to embracing automation, businesses will be able to devote more time and resources to core organizational goals."